The knowing-doing gap : how smart companies turn knowledge into action

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Auteurs principaux : Pfeffer Jeffrey (Auteur), Sutton Robert I. (Auteur)
Format : Livre
Langue : anglais
Titre complet : The knowing-doing gap : how smart companies turn knowledge into action / Jeffrey Pfeffer, Robert I. Sutton
Publié : Boston, Mass. : Harvard Business School Press , cop.2000
Description matérielle : 1 vol. (xv-314 p.)
Contenu : Knowing "what" to do is not enough. When talk substitutes for action. When memory is a substitute for thinking. When fear prevents acting on knowledge. When measurement obstructs good judgement. When internal competition turns friend into enemies. Firms that surmount the knowing-doing gap. Turning knowledge into action. Appendix: the knowing-doing survey
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