|
|
|
|
LEADER |
01418nam a2200385 4500 |
001 |
PPN048999989 |
005 |
20181031133400.0 |
009 |
DYNIX_BUNAN_406219 |
010 |
|
|
|a 2-10-004940-2
|b br.
|d 169 F
|
020 |
|
|
|a FR
|b 00043839
|
021 |
|
|
|a FR
|b DL 00-07099 (D2)
|
035 |
|
|
|a frBN025278826
|
100 |
|
|
|a 20000412d2000 m u0frey0103 ba
|
101 |
0 |
|
|a fre
|
102 |
|
|
|a FR
|
105 |
|
|
|a a zz 00|z|
|
106 |
|
|
|a r
|
200 |
1 |
|
|a La stratégie de relation client
|e un support dynamique de management de la relation client
|e le modèle customer connections
|f Pierre Alard, Damien Dirringer
|
210 |
|
|
|a Paris
|c Dunod
|d 2000
|e 28-Meaucé
|g Impr. Arts graphiques du Perche
|
215 |
|
|
|a 295 p.
|c ill.
|d 24 cm
|
225 |
1 |
|
|a Fonctions de l'entreprise
|i Série Marketing-communication
|
345 |
|
|
|b 9782100049400
|
606 |
|
|
|3 frBN012942330
|a Marketing relationnel
|
606 |
|
|
|3 frBN003473147
|a Relations avec la clientèle
|
675 |
|
|
|a 65
|v Éd. 1967
|
676 |
|
|
|a 658.812
|
700 |
|
1 |
|3 frBN014921363
|a Alard
|b Pierre
|
701 |
|
1 |
|3 frBN014921370
|a Dirringer
|b Damien
|4 070
|
801 |
|
3 |
|a FR
|b BN
|c 20000914
|g AFNOR
|
960 |
|
|
|3 frBN012942330
|a Relationnel, Marketing
|9 60601
|
960 |
|
|
|3 frBN003473147
|a Services à la clientèle
|9 60602
|
979 |
|
|
|a DEC
|
990 |
|
|
|a 406219
|
993 |
|
|
|a 0090456906
|b DEC
|c 658.81 ALA
|d EM
|e DECE
|f I
|g 26-05-2000
|h 07-07-2000
|i 19-06-2001
|k 25.76
|o 19-08-2003
|p 29
|s LU 45690
|t EM
|u DECO
|v i
|
998 |
|
|
|a 69290
|