Employees first, customers second : turning conventional management upside down
One small idea can ignite a revolution just as a single matchstick can start a fire. One such idea, putting employees first and customers second, sparked a revolution at HCL Technologies, the IT services giant. In this candid and personal account, Vineet Nayar, HCLT's celebrated CEO, recounts h...
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Auteur principal : | |
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Autres auteurs : | |
Format : | Livre |
Langue : | anglais |
Titre complet : | Employees first, customers second : turning conventional management upside down / Vineet Nayar; foreword by C. K. Prahalad |
Publié : |
Boston (Mass.) :
Harvard business press
, cop. 2010 |
Description matérielle : | 1 vol. (VIII-198 p.) |
Sujets : |
BU Droit
| Cote | Prêt | Statut |
---|---|---|---|
Magasin | 2024 / 0074 | Empruntable | Disponible |