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01653cam a2200433 4500 |
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PPN068939353 |
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20190501013700.0 |
| 010 |
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|a 2-7462-0574-2
|b br.
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| 035 |
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|a DYNIX_BUNAN_518108
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| 100 |
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|a 20021125d2002 k y1frey0103 ba
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0 |
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|a fre
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| 102 |
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|a FR
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| 105 |
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|a a z 001yy
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| 106 |
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|a r
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| 200 |
1 |
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|a CRM
|b Texte imprimé
|e gestion de la relation client
|f Dominique Moisand
|
| 210 |
|
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|a Paris
|c Hermès science publ.
|c Lavoisier
|d 2002
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| 215 |
|
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|a 223 p.
|c ill., couv. ill. en coul.
|d 24 cm
|
| 225 |
0 |
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|a Collection Management et informatique
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| 300 |
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|a En appendices choix de documents
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| 300 |
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|a CRM : Customer Relationship Management : Gestion de la relation client
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| 320 |
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|a Bibliogr. p. [219]-220. Index
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| 410 |
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| |
|0 013806041
|t Management et informatique
|x 1635-7361
|
| 606 |
|
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|3 PPN033979545
|a Relations clients-fournisseurs
|2 rameau
|
| 606 |
|
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|3 PPN029334853
|a Clientèle
|3 PPN027467945
|x Gestion
|2 rameau
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| 606 |
|
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|3 PPN028696719
|a Relations avec la clientèle
|2 rameau
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| 606 |
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|3 PPN034704779
|a Marketing relationnel
|2 rameau
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| 676 |
|
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|a 658.8
|v 21
|z fre
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| 700 |
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|3 PPN068939272
|a Moisand
|b Dominique
|f 19..-....
|4 070
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