1.
, . Quality management issues. The Hague, London: International Federation for Information and Documentation; 1995.
et . Quality management issues. The Hague, London : International Federation for Information and Documentation, 1 novembre 1995. ISBN 92-66-00710-2
Garrod Penny & Evans Margaret Kinnell. (1995). Quality management issues: A select bibliography for library and information service managers. International Federation for Information and Documentation.
Style de citation MLA (8e éd.)Garrod Penny et Evans Margaret Kinnell. Quality Management Issues: A Select Bibliography for Library and Information Service Managers. International Federation for Information and Documentation, 1995.
Attention : ces citations peuvent ne pas être correctes à 100%.