Exit, voice and loyalty : responses to decline in firms, organizations, and states

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Détails bibliographiques
Auteur principal : Hirschman Albert Otto (Auteur)
Format : Livre
Langue : anglais
Titre complet : Exit, voice and loyalty : responses to decline in firms, organizations, and states / Albert O. Hirschman
Publié : Cambridge (Mass.) : Harvard University Press , 1970
Description matérielle : 1 vol. (X-162 p.)
Sujets :
  • P. 1
  • Introduction and doctrinal background
  • Enter "exit" and "voice", latitude for deterioration, and slack in economic thought, exit and voice as impersonations of economics and politics
  • P. 21
  • Exit
  • How the exit option works, competition as collusive behavior
  • P. 30
  • Voice
  • Voice as a residual of exit, voice as an alternative to exit
  • P. 44
  • A special difficulty in combining exit and voice
  • P. 55
  • How monopoly can be comforted by competition
  • P. 62
  • On spatial duopoly and the dynamics of two-party systems
  • P. 76
  • A theory of loyalty
  • The activation of voice as a function of loyalty, loyalist behavior as modified by severe initiation and high penalties for exit, loyalty and the difficult exit from public goods (and evils)
  • P. 106
  • Exit and Voice in American ideology and practice
  • P. 120
  • The elusive optimal mix of exit and voice
  • Appendixes
  • P. 129
  • A, A simple diagrammatic representation of voice and exit
  • P. 132
  • B, The choice between voice and exit
  • P. 138
  • C, The reversal phenomenon
  • P. 141
  • D, Consumer reactions to price rise and quality decline in the case of several connoisseur goods
  • P. 146
  • E, The effects of severity of initiation on activism: design for an experiment (in collaboration with Philip G. Zimbardo and Mark Snyder)
  • P. 157
  • Index