Exit, voice and loyalty : responses to decline in firms, organizations, and states

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Détails bibliographiques
Auteur principal : Hirschman Albert Otto (Auteur)
Format : Livre
Langue : anglais
Titre complet : Exit, voice and loyalty : responses to decline in firms, organizations, and states / Albert O. Hirschman
Publié : Cambridge (Mass.) : Harvard University Press , 1970
Description matérielle : 1 vol. (X-162 p.)
Sujets :
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320 |a Notes bibliogr. Index p. 157-162 
359 2 |p P. 1  |b Introduction and doctrinal background  |c Enter "exit" and "voice", latitude for deterioration, and slack in economic thought, exit and voice as impersonations of economics and politics  |p P. 21  |b Exit  |c How the exit option works, competition as collusive behavior  |p P. 30  |b Voice  |c Voice as a residual of exit, voice as an alternative to exit  |p P. 44  |b A special difficulty in combining exit and voice  |p P. 55  |b How monopoly can be comforted by competition  |p P. 62  |b On spatial duopoly and the dynamics of two-party systems  |p P. 76  |b A theory of loyalty  |c The activation of voice as a function of loyalty, loyalist behavior as modified by severe initiation and high penalties for exit, loyalty and the difficult exit from public goods (and evils)  |p P. 106  |b Exit and Voice in American ideology and practice  |p P. 120  |b The elusive optimal mix of exit and voice  |b Appendixes  |p P. 129  |c A, A simple diagrammatic representation of voice and exit  |p P. 132  |c B, The choice between voice and exit  |p P. 138  |c C, The reversal phenomenon  |p P. 141  |c D, Consumer reactions to price rise and quality decline in the case of several connoisseur goods  |p P. 146  |c E, The effects of severity of initiation on activism: design for an experiment (in collaboration with Philip G. Zimbardo and Mark Snyder)  |p P. 157  |b Index 
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